RETURNS & EXCHANGES
What is your return policy?
How should I send my return back?
Please refer to the Return Policy above and online to ensure that your return meets the criteria stated.
SEND RETURNS TO:
309 N Buckeye
Abilene, KS 67410
REFUNDS & PROCESSING TIME
If your package arrives at Aksent Boutique Returns Department within the 7-day timeline specified above, your refund will be issued in the form of store credit within two weeks from the date we receive the item(s). You will be notified via email to the address listed on your account when this transaction took place.
- We will hold the item until further notice from the recipient up to 7-days. After this 7-day period we will deduct a 20% restocking fee then issue store credit via e-mail.
If you believe that you have received DEFECTIVE merchandise or that we shipped incorrect merchandise, or if you have any questions, concerns or just want to tell us how much you love us, please contact our warehouse immediately at firstname.lastname@example.org or call us (785)263-3213 between the hours of 8:30-5:00 Monday-Friday Central Time.